Salesforce

MCP, RAG and the Trusted Data Problem 

Trusted Data / By

For the past few years, much of the AI debate has focused on model capability. In enterprise settings, however, results increasingly depend on the system around the model. What information the model can access, how that information is retrieved, and whether it can be trusted has become vital. Technologies such as the Model Context Protocol (MCP) make organisational information more accessible to AI models, but they also make weaknesses in that data harder to ignore and more consequential. In simple terms, MCP is an open protocol that gives AI applications a consistent way to connect to external tools and data

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Digital Product Passports Will Change Environmental Reporting Forever

Data Strategy / By

Digital Product Passports aren’t really about passports… they’re about trusted supply chain data. Much of the conversation around Digital Product Passports (DPPs) has focused on compliance with the EU Ecodesign for Sustainable Products Regulation. But that’s only the starting point. The real challenge isn’t generating a QR code or publishing a digital passport. It’s creating the trusted supply chain data that gives the passport meaning. To answer even the simplest DPP questions, organisations need to know: 🔹 Where did every component originate?🔹 Which supplier provided it?🔹 Which manufacturing batch was it part of?🔹 What materials and recycled content does it

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Digital Product Passports (DPP) Are Coming – And The Data Problem Is Already Here

Data Strategy / By

Where most organisations actually stand right now regarding Digital Product Passports. Digital Product Passports (DPP) have moved from a future sustainability discussion to an operational business priority much faster than many organisations expected. And when you talk to the people closest to it; supply chain leads, sustainability directors, product data managers, the conversation almost always arrives at the same uncomfortable truth: the data isn’t ready. Not because organisations don’t have the data. They do. It’s sitting somewhere in an ERP system, a PLM platform, a supplier spreadsheet, a legacy tool that nobody wants to touch. The problem is that it’s

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Retail Technology Show: Data Is Back in the Spotlight

Industry Insights / By

Last week I attended the Retail Technology Show, and it was clear from the moment I walked into the event that the industry is at a turning point. The conversations weren’t just about what’s possible with AI — they were about what’s practical, what’s working, and what retailers need to get right before any of it delivers real value. AI Hype vs Retail Reality One theme cut through almost every talk I sat in on: AI, and more importantly, how businesses are actually introducing it in a meaningful way. What stood out to me wasn’t just the excitement around AI

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Informatica MDM & Data Governance Summit 2026 | New York

Data Strategy, Master Data Management / By

Fiona Millar & Caroline Knowles We travelled from Manchester to New York to attend the Informatica Master Data Management (MDM) & Data Governance Summit! The event was really engaging, packed with insights on Master Data Management (MDM), and lots of exciting developments. The day put a real focus on empowering #AI with Trusted Context and re-framing our view of Data Governance as a stabiliser rather than a brake. We had a fantastic day at the summit and managed to squeeze lots of sightseeing around New York into our trip as well. Women in Data Breakfast The morning kicked off with

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