Customer Data Mastering, Integration, Migration & Data Governance

Although your Customer is always central to your business, business data may not always reflect your Customer.
Our objective at Cloud Perspective is to get to the heart of Customer data issues by bringing multiple data streams, sources and databases into a single customer view using de-deduplication, matching and enrichment of core customer data.

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Key Features

Streamline your data management with our comprehensive solutions

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Key Partnerships

Informatica. Unrivalled Intelligent Data Management Cloud expertise includes CDI, CAI, DQ, CDG & C360.
Salesforce. Data architecture expertise, from Admin to APEX, API and SOQL, CPQ, Financial Force, Data Cloud

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Data Migration

From concept to go-live. We work with you to migrate and modernise your disparate systems – whether from on-premise or cloud – into Salesforce, ERP systems or any ecosystem.

Creating reusable templates and processes to support our customer’s evolving growth plans, modernisation management & M&A activities.

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Master Data Management

We can help your business to ‘unleash the potential of your customer data’ with Master Data Management. Master your data through data quality rules, deduplication, consolidation and enrichment using best-in-class Cloud MDM tools from Informatica.

Benefit from our deep understanding and proficiency in MDM techniques and best practices. We’ve been working with Customer Data Mastering for 13 years and counting.

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Global Implementation

We have successfully implemented Informatica Cloud IDMC and MDM in over 150 projects worldwide.

We work with global enterprises in varied markets, from Travel to Retail, Manufacturing to Financial Institutions.

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Data Governance & Data Quality

We work with our customers to address data ownership, quality, and lineage and help business stakeholders realise the value of their data. Democratizing data is now within reach when you work with Cloud Perspective.

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Full Systems Integration

Our services cover all aspects of integrating diverse systems for seamless operations. Using state-of-the-art tools for batch and real-time integration – we can work with your teams to prototype and orchestrate solutions that bring it all together.

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Data Projects often fail…what are the main causes?

Unclear objectives and lack of alignment of outcomes, unrealistic expectations and disparate goals

Poor data quality and lack of data ownership

Poor project governance and stakeholder engagement

Lack of reliable master data management and unclear vision of what that data should represent

Insufficient skilled data resources – most businesses are good at what they do – but have little data experience

The Cloud Perspective Advantage

The experts who can be trusted with your Customer data.

Centralised data management with full visibility and control

Emphasis on data quality and knowing your Customer data

Robust master data management both within and external to the Salesforce ecosystem

Seamless integration of Salesforce and other systems

Always engaging with business stakeholders, understanding the issues that matter, and building repeatable, robust data solutions that succeed every time.

Why Choose Cloud Perspective?

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1 Cutting-Edge Solutions

We offer innovative cloud-based solutions that stay ahead of the competition

2 Strong Partnership

Our 13-year partnership with Informatica ensures access to the latest technology

3 Global Expertise

With successful implementations in 150+ projects globally, we have unmatched experience.

Frequently Asked Questions

Find answers to common queries about our cloud data management solutions

What does working with Cloud Perspective look like?

Working with Cloud Perspective involves a detailed and tailored approach to data management projects, with the flexibility to handle initiatives of varying complexity and duration, from 10 weeks to several years. The process is characterized by a partnership-centric approach, where Cloud Perspective becomes a trusted data partner through close collaboration with client teams. Here’s an overview of what it looks like to work with Cloud Perspective:
Project Scope and Duration: The scope can range from simple data modernization projects, such as migrating data from an old, on-premise database to a new, cloud-based system like Salesforce, to more complex, multi-year engagements involving data governance, quality, and master data management.
Methodology: Projects are delivered using Agile project management techniques, ensuring flexibility and responsiveness to change. The process typically includes phases like Discovery, Analysis, Mapping, Build, Test, and Delivery, allowing for iterative development and continuous improvement.
Simple Projects: For shorter, simpler projects, the focus is on mapping and modernizing data from legacy systems to new, cloud-based platforms. This involves understanding the existing data structures, planning the migration, and ensuring that the new system effectively supports the business’s needs.
Complex Engagements: More involved projects extend to implementing Master Data Management (MDM), Data Quality, and Data Governance frameworks. Cloud Perspective assists clients in defining their data journey, improving data quality, deduplicating data, and supporting data initiatives throughout the project lifecycle. This could involve a greater emphasis on Cognitive Automation Integration (CAI) for developing real-time data solutions as the project moves from migration to integration.
Customer Profiles: A typical client for longer-term engagements might be a rapidly expanding company, growing inorganically through acquisitions. Cloud Perspective works closely with such clients, addressing data challenges associated with integrating the data landscapes of acquired entities into a cohesive, organized, and efficient system.
Partnership Approach: At its core, Cloud Perspective focuses on understanding the client’s business in depth. This involves becoming deeply ingrained with the client’s teams, processes, and goals to ensure that the data management solutions provided are not only technically sound but also closely aligned with the business’s strategic objectives.
Project Lifecycle Support: From the initial stages of a project through to its completion, Cloud Perspective offers support at all stages of the project lifecycle. This includes not just the technical aspects of data migration and integration but also strategic support in defining and executing a comprehensive data strategy.

In summary, working with Cloud Perspective is about engaging in a collaborative, flexible, and comprehensive approach to data management, tailored to meet the specific needs and challenges of a business, whether it involves simple data migration or complex, long-term data strategy implementation.

How does Informatica Data Management Cloud benefit my business?

Informatica Data Management Cloud (IDMC) offers a comprehensive suite of cloud-native services designed to address the full spectrum of data management needs. By leveraging IDMC, businesses can realize significant benefits across various aspects of their data strategy, from integration and quality to governance and privacy. Here are some key ways in which IDMC can benefit your business:

Unified Data Management Platform: IDMC provides a single, integrated platform for managing data across the enterprise. This unified approach simplifies data management, reduces the need for multiple tools, and ensures consistency in data handling.
Enhanced Data Integration and Quality: With powerful data integration capabilities, IDMC enables businesses to seamlessly connect and integrate data from a wide range of sources, including cloud-based, on-premises, and hybrid systems. It also offers advanced data quality tools to ensure that data is accurate, complete, and reliable.
Scalability and Flexibility: As a cloud-native solution, IDMC allows businesses to scale their data management efforts up or down based on current needs. This flexibility ensures that companies can manage their data efficiently without overinvesting in infrastructure.
Advanced Analytics and Insights: IDMC facilitates the preparation and management of data for analytics, helping businesses to unlock valuable insights more quickly. This can drive better decision-making, identify new opportunities, and improve operational efficiency.
Data Governance and Compliance: With robust data governance and privacy features, IDMC helps businesses manage the lifecycle of their data in compliance with global regulations. This is crucial for maintaining customer trust and avoiding costly penalties.
Accelerated Digital Transformation: By enabling efficient data integration, management, and analysis, IDMC supports faster digital transformation initiatives. Businesses can innovate more rapidly and adapt to changes in the market or within their industry.
Cost Efficiency: By consolidating disparate data management tools into a single platform, IDMC can help reduce overall IT costs. The cloud-based model also offers savings by eliminating the need for extensive on-premises infrastructure and the associated maintenance costs.
Improved Collaboration: IDMC’s cloud-based nature facilitates better collaboration between teams and departments. Data can be shared and accessed more easily, enhancing productivity and speeding up project timelines.
Future-Proofing: Informatica continuously updates IDMC with the latest data management technologies and best practices. This helps ensure that your data management capabilities remain cutting-edge, protecting your investment over the long term.
Enhanced Customer Experiences: By ensuring high-quality, well-managed data, businesses can improve their customer interactions and personalization efforts, leading to better customer experiences and increased loyalty.
In conclusion, Informatica Data Management Cloud offers a comprehensive, flexible, and efficient solution for managing an organization’s data. By adopting IDMC, businesses can improve their data quality, compliance, and insights while also accelerating digital transformation and innovation efforts.

How can Cloud Perspective help us measure a data project’s ROI?

When evaluating a data project’s return on investment (ROI), it’s important to recognize that no universal ROI calculation applies to all situations.

While it’s true that some improvements in revenue or reductions in costs may result from a general approach to data cleansing or enhanced system integration, quantifying these benefits is extremely challenging. Relying solely on such measures can lead to disappointment and the perception that the project has offered minimal advantage to the organization.

A more effective strategy involves identifying a range of specific, potentially beneficial outcomes to target. Beyond the immediate tasks of the data project, it’s crucial to develop the necessary reporting mechanisms to confirm that the project’s goals have been achieved. Our CEO, Martyn Leman, has written more on this topic…

What sets Cloud Perspective apart from other cloud-based solution providers?

Cloud Perspective was established in 2011 with the vision of transforming businesses from a state where data projects are prone to failure to one where they frequently succeed with the support of Cloud Perspective.

To realize this goal, we partnered with what we believed was the leading vendor at the time, Informatica. Informatica has proven to us that it continues to lead the market for data innovation and enterprise-fit data tools. As we have grown in our capabilities – Informatica has led the way with innovation, and we have aligned our skillsets to build a mutual vision.

Our strategy involved recruiting Science and Mathematics graduates directly from universities. We intentionally avoided candidates from data and computer science backgrounds. This approach allowed us to attract individuals with strong analytical skills while steering clear of those who might have rigid preconceptions about their career trajectories.

We developed a comprehensive training and education program that supplemented these core analytical skills with industry-specific knowledge and techniques.

Over the past 13 years, we have refined our method for cultivating the ideal data consultant as defined by our standards.

In parallel with our focus on personnel, we have honed our project delivery techniques, covering the entire process from initial specification and collaborative discovery to project planning, data mapping, and the final delivery, including a project playbook.

We are confident that after 13 years, we have laid a solid foundation for successfully delivering data projects. This foundation will only strengthen as we integrate new tools like AI and methodologies such as Agile into our processes.

Ready to optimise your Customer data management?

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