Cloud Perspective

Retail Technology Show: Data Is Back in the Spotlight

Last week I attended the Retail Technology Show, and it was clear from the moment I walked into the event that the industry is at a turning point. The conversations weren’t just about what’s possible with AI — they were about what’s practical, what’s working, and what retailers need to get right before any of it delivers real value. AI Hype vs Retail Reality One theme cut through almost every talk I sat in on: AI, and more importantly, how businesses are actually introducing it in a meaningful way. What stood out to me wasn’t just the excitement around AI […]

The MDM Journey: Why Governance and Data Quality Are Crucial to MDM Success

Data Strategy / By Jewel Sebastian

Master Data Management (MDM) is often positioned as a technology solution – a platform, a system, an architecture. But in reality, a successful MDM implementation is far more than that. It is a business transformation initiative that depends heavily on strong data governance and high data quality. Across multiple customer engagements – including a recent programme with a global connectivity provider operating across dozens of countries – I’ve seen a consistent theme: when MDM struggles, it’s rarely because of the technology. It’s because governance and data quality weren’t established early enough – or clearly enough. In this customer engagement, the

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